Online Reputation Management

Having a positive online reputation for a business is crucial to acquiring new clients. HOA.com Reputation Management Services let you do what you do best, while we take over your digital portfolio.

Online Reputation Management

Having a positive online reputation for a business is crucial to acquiring new clients. HOA.com Reputation Management Services let you do what you do best, while we take over your digital portfolio.

hoa.com all-in-one raving reviews package

Reputation Management

Connecting with customers is easy with smart review responses and powerful insights backed by AI.

Review Responses

We’ll respond to every review on behalf of your business, this is key to establishing a happy customer base. 

Customer Voice

Win the trust of new customers, collect their valuable feedback and show up where they are looking.

Review Requests

Get more reviews from your clients’ with list targeting to build online reputation and boost star ratings.

HOA.com Reputation Management Products

Google MyBusiness Claim, Verification & Management

According to Google, 70% of online customers buy from a business they find online. When customers look up a business on Google, your business should be listed.

Local Review Sites Profile Creation & Distribution

Getting your business listed on multiple local listings sites and distributing the information to many will help gain more brand visibility and business leads.

Review Requests via Email/SMS on Completed Services

Doing great work for your customers? Do they love your work? We can reach out to them and request reviews on your behalf to increase your online reviews.

Google Business Profile Management

Getting listed on as many sites as possible is key to solidify your businesses online presence. We have a team of marketing experts in listings management that can claim and manage your client’s Google Business Profile.

According to Google, 70% of online customers buy from a business they find online. When customers look up a business on Google, they expect to find accurate information and beautiful images. This service is just perfect for that!

What’s Included: 

  • 1 Google Business Profile claim

     

  • Listing setup (profile and cover images, hours of operation, and categories)

     

  • Monthly NAP data verification (Name, Address, and Phone)

     

  • 1 Google Business Profile post every month

     

  • Upload photos provided by you

Frequently Asked Questions

Local Listing Profile Creation, Management & Distribution

As soon as you enter your business information, we push it to the data aggregators. It can take 6-8 weeks for them to receive the information and ensure it is correct in their own databases. It is then up to the sites and sources to update their information from the data aggregators. They each query them at various intervals—some seek out the information weekly, monthly, etc. Therefore, the timeline for when a source picks up that information will vary greatly depending on their process for updating their data.

Listing Distribution is a continual process that maintains and builds your web presence over time. Once the data aggregators have your correct business information, the rate at which sites reference this information varies. To ensure the widest span of information and amount of listings created, Listing Distribution needs to be activated for an extended period of time.

What’s Included: 

  • Google Business Profile, Facebook, Instagram, Twitter

  • My Listing (free landing page)

  • Google Business Profile Insights

  • Update and edit business information to sync across sources from one platform

Frequently Asked Questions

Review Requests

Online reviews are one of the best ways to keep track of customer experiences and impressions. But even if a business has a good relationship with its customers, it takes time to build a strong base of online reviews without help.

This service is ideal for businesses who self-generate their own weekly or monthly lists of customer contact information. Working with an HOA.com marketing strategist, your business can submit customer lists up to 4 times a month to request reviews for their business through Review Requests.

What’s Included: 

  • Generate more reviews from weekly self-generated lists boosting listings star ratings.

  • Request reviews can be sent up to 4 times a month

  • HOA.com will work with your business to manage which 3rd party review sites receive positive reviews.

  • Protection of your SEO standings and online credibility with the ability to address negative feedback before it goes live.

Frequently Asked Questions

What Our Customers are Saying..

I’m a Realtor that works with clients looking to buy and sell their homes – but I had a few  negative reviews online. HOA.com was able to request reviews on my behalf and increase my companies overall star rating to 4+.

Tisha Marie

Local Realtor

My home insulation business has been on a slump lately, but after HOA.com got my company listed on a variety of local listing sites, the leads began to come back in.

Shawn Larson

CEO of Energy Rite LLC

I own and manage a hair salon specifically designed for hair color but my online presence was not good. HOA.com got my business listed on a ton of sites and now I’m booked out for months.

HOA.com Customer Testimonial

Keali Godson

Founder of Keali's Cutts
Loading...